A consistent daily routine keeps small issues from becoming big problems. Use this as a starting checklist.
Opening
Check deliveries and stock levels; confirm EPOS and ordering systems are online across website, app and in-store; brief staff on the day’s specials or issues.
During service
Monitor order queue and preparation times; check in on collection and delivery order flow; address any customer issues immediately as they arise.
Stock and waste
Track stock levels through the day to flag items running low; log any waste to inform future ordering and menu decisions.
Customer feedback
Monitor incoming reviews and messages; respond promptly to any complaints raised during service.
Closing
Reconcile daily sales and payments against your EPOS records; secure cash and close down systems correctly; note any equipment or stock issues for follow-up.
End-of-day review
Check sales performance against a typical day; flag any recurring issues (delays, errors, complaints) for the next team briefing.
Weekly, on top of daily tasks
Review sales and item performance data; check upcoming stock needs; review staff scheduling for the week ahead.
A CholoEAT EPOS system gives you the daily sales, order and performance data to run this checklist with confidence. Book a free demo.
